Thanks for shopping at Venice Fash. We hope you love your purchases, but if you’re not totally satisfied with the products or request a repair, we are always here to help.  If you are experiencing usage problems or product problems, we suggest that you contact the Bellacodefashion customer service team first.

Product: At Venice Fash Official Store, we are committed to our customers’ satisfaction. If the product did not meet your expectations, you can request for a full refund or exchange within 7 days from the date of delivery.

Beyond the end of the 7 days, only replacement or repair for the product is accepted. We are not responsible for any refund beyond the 30 days of the delivery date.

Customers must inform us within 7 days of the delivery date if they are missing the products’ part or receiving the wrong products.

Products purchased from other channels except Bellacodefashion official website are subject to the specific policies of each platform. Venice Fash is not responsible for their refund and return.

Important Note: Normally the orders that are under processing, being on hold or have been shipped out (you have received the tracking number or your order status is completed) cannot be cancelled. If you have to refuse delivery after the package is dispatched from Venice Fash due to force majeure, you are subject to the following return and refund policies and must pay for the original shipping charges, which will be deducted from your refund.

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